Shipping + Returns

 

DOMESTIC SHIPPING

  • Priority Shipping 1-3 business days after an order is placed.

  • Express Shipping: 1 business day after an order is placed.

The above are processing times as sometimes we make candles to order and do not account for the time the package is in transit. Priority Mail is typically delivered within 1-3 business days UPS Overnight generally usually takes 1-5 business days. You will receive a shipping notification with tracking information once your order has shipped.

INTERNATIONAL SHIPPING

We send international packages via UPS. Orders should arrive between 1 to 2 weeks. Shipping times vary depending on location, time of year and local postal service. International packages may also be subject to customs, duties or other fees as calculated by the country of which the customer is responsible.

REFUNDS + EXCHANGES

All Dose candles are carefully inspected and hand packaged before shipment. Candles cannot be returned or refunded once lit. However, you may exchange your candle for another of the same size and price within 30 days of purchase. The buyer is responsible for shipping cost on all return items. To reach us, please email customerservice@dosecandles.com.